introduction videos, orientation deck & Quiz

PLEASE NOTE:  THE ORIENTATION DECK SLIDES WILL BE AVAILABLE SHORTLY

These 5 short videos will help you understand how affordable housing works, and key terminology.  The Orientation Deck Slides explain the application process. After reviewing both the videos and slide deck, take the Renter Quiz. This should all be done before applying for any rental programs. In addition, to help you through the initial action items review Part 1 of the Rental Application.

MyHouseKeys

program orientation

MyHouseKeys is our web-based software platform created to help you manage your program relationships, find housing opportunities, and navigate the application process. You start by registering your household profile.

profile Registration Process

When you click on the button to “Register Your Profile, you’ll begin with a quick sign up form that asks: Name, Number of Household Members, Total Household Income, and Zip Code. After you enter and confirm your email address, you will start a Registration Wizard that will have you complete a series of forms. You may want to set aside an hour to complete all of the online forms. These forms include:

1. Admin Profile - this is the basic information and address for the primary applicant.

2. Member Profiles - all other household members who will be occupying the housing unit

3. Income Profile - you’ll identify the type of income that you earn, information about your employer, and your employment details

4. Household Preference - this form details any special criteria that your household may meet that would allow you to receive preferential treatment among other applicants.

5. Household Demographics - this is an optional form that allows us to track our Fair Housing statistics

At the end of the process, you’ll get to a page called the Household Overview. This page summarizes all of the information you entered and gives you a chance to review before finalizing.

rental Application Exhibits

Application Exhibits are special documents that help provide further details about items that you provided while completing the Program Application and gathering items on the Application Checklist. Click on the links below to open the Exhibit documents.

Exhibit A Rental - Explanation of Deposits - 5.19.2020

Exhibit B Rental - Zero Income Affidavit - 5.19.2020

Exhibit C Rental - Letter of Explanation - 5.19.2020

Exhibit D Rental - Certification and Authorization - 5.19.2020

Exhibit E Rental - Income Explanation - 5.19.2020

Program Guides

Rental Application Guide (Currently not available)

As an applicant, you must complete the steps to create a household profile, obtain an Application I.D. and enter Drawings for the housing opportunity you want. Each housing opportunity is given an Opportunity ID. If you are chosen in the Drawing, then you will submit a full file to be processed and underwritten and the rules are outlined in this guide.

Participation Guide (Currently not available)

Once you are a tenant, you will be required to certify your income on an annual basis. The Participation Guide walks through some of the rules on compliance.